The folks at Montefiore ‘get it’. Service, compassion, and caring is what we always experience. When we arrived on a Wednesday afternoon this summer, Mitchell Berk didn’t hesitate to say “Would you like me to take you around (to the multiple grave sites we were visiting…even before we could ask.” As well, Bill Loy has always been there to answer all of our questions and provide guidance on a VERY timely basis. Montefiore is where we will be when our time comes.
Well I want to thank Roy for being so helpful to us, what a very thoughtful man. Thank you also Beth. Thank you for being there for us.
Dear Doreen, I want to thank you again for the extreme kindness you showed to us earlier today when we visited Montefiore Cemetery. The maps you had ready when we arrived are well-detailed; even so, without you taking us from gravesite to gravesite, we NEVER would have been able to locate all the matzevot for which we were searching.
I would nominate Samantha for “Woman of the Year”. It has been 2 years since my husband died. Samantha promised me she would take care of my Lenny. She has and continues to listen and speak with me. I know Samantha will take care of me. Montefiore Cemetery is the only place I find peace. Samantha has really turned the place around. She made me feel like anything I needed would be accommodated. She’s a real lady. She has a heart of gold and I love her like my own daughter.
When I have complained the personnel were very helpful.
With the unveiling for my father, Harold S., I was pleasantly surprised that I was given such “carte blanche”. I just needed to give a date – I didn’t have to get specific with time or notify anyone if I wanted to change the time.
I was glad your sales person suggested I pay off my grave opening, etc. I am almost paid off, that is a relief.